Overview: Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds: Partial refunds are granted in the following situations:
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as there is often some processing time before a refund is posted.
Sale Items: Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Returns: To return your product, you should mail your product to: First Auto Dealer. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help? Contact us at support@firstautodealer.com for questions related to refunds and returns.
Contact Information:
If you need help with any aspect of the buying process, please don’t hesitate to ask us. Our agents will be happy to assist you in any way.
15 Days Money Back Guaranteed. If, for any reason, you are not satisfied with your vehicle upon delivery, it will be returned at our expense and you will receive a full refund from us.